We recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: https://www.foxglovesflowers.com
The Site is operated by Foxgloves Flowers Inc.
If you have questions or concerns regarding this statement, you should first
contact our site coordinator at info@foxglovesflowers.com
or by postal mail to:
- Foxgloves Flowers Inc
- 2825 Heath Drive
- Victoria, BC
- V9A 2J6
Identifying Information.
In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Foxgloves Flowers requests identifying information when you:
- Use the “forget me not” reminder serivce.
- Place an order.
- Submit a request for information from our online contact form.
In these instances, Foxgloves Flowers will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive any mailing from us, you will always be able to “unsubscribe” to these mailings at any time.
What Foxgloves Flowers Will Do With Your Information.
If you choose to give us personal information for any of the purposes above, this information is retained by Foxgloves Flowers and will only be used by Foxgloves Flowers to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information.
Foxgloves Flowers does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Foxgloves Flowers may use agents or contractors who will have access to your personal information to perform services for
Foxgloves Flowers (such as DATABASE MAINTENANCE, WEBSITE MANAGEMENT), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Foxgloves Flowers.
In addition, Foxgloves Flowers may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Foxgloves Flowers On-line Store
The Foxgloves Flowers On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.
When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.
Credit Card Security
We know customers are concerned about credit card security. We use one of the worlds largest payments processing gateways, Authorize.net to process over-the-phone orders, and PayPal to process online orders. All orders are assembled via the Hana Florist POS system. All communication between the website, POS system, and gateways use a security certificate to ensure that your personal information is kept secure.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site use third-party behavioral tracking?
Yes, we employ the use of Google Analytics to track such things as where users go on our site, and how long they visit for. All behavioral information is anonymized and is not considered personally identifiable. If you wish to not have your visits tracked, you can enable “Do Not Track” in your website browser.
Third Party Links
Foxglovesflowers.com may provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.foxglovesflowers.com, Foxgloves Flowers cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Cookies
At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our website, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. If you choose to disable cookies in your web browser, you will be unable to purchase from the online store or log in to an account to view an order history.
Children’s Privacy Protection
Foxgloves Flowers is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is safe for children but is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy
Foxglove Flowers may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us
If you have any questions about our privacy policy and/or the practices
of our web site, you can write to:
- Foxgloves Flowers Inc
- 2825 Heath Drive
- Victoria, BC
- V9A 2J6
